--- title: Custom Alarm | Rochester MN Security Systems | Alarm Systems description: Custom Alarm in Rochester MN specializes in fire alarm systems, intrusion, video surveillance, and access control. Learn more about our security systems. --- **Notice: 'My Account' login & online bill pay are currently unavailable due to scheduled maintenance. If you would like to make a payment, please call our office at 507.288.5522. We apologize for any inconvenience.** - [![](https://cdn2.hubspot.net/hubfs/3813597/website-page/corporate/20x20x1.png)](https://www.facebook.com/CustomAlarm/) - [![](https://cdn2.hubspot.net/hubfs/3813597/website-page/corporate/20x20x5.png)](https://www.instagram.com/custom_alarm/) - [![yt-1](https://www.custom-alarm.com/hs-fs/hubfs/yt-1.png?width=20&name=yt-1.png)](https://www.youtube.com/user/CustomAlarm) - [![li](https://www.custom-alarm.com/hs-fs/hubfs/li.png?width=20&name=li.png)](https://www.linkedin.com/company/580730) - [![](https://cdn2.hubspot.net/hubfs/3813597/website-page/corporate/20x20x6.png)](https://www.custom-alarm.com/blog) - [Call Today: (507) 288-5522](tel:5072885522) - Customers - [My Account](https://www.custom-alarm.com/my-account) - [Request Service](https://www.custom-alarm.com/request-service) - [Resources](https://www.custom-alarm.com/resources) - [Moving](https://www.custom-alarm.com/moving) - [Refer a Friend](https://www.custom-alarm.com/refer-a-friend) - [Insurance Certificate](https://www.custom-alarm.com/insurance-certificate) [![CA-new-logo](https://www.custom-alarm.com/hs-fs/hubfs/CA-new-logo.png?width=177&height=131&name=CA-new-logo.png "CA-new-logo")](https://www.custom-alarm.com/) - [Residential](https://www.custom-alarm.com/residential) - [Security](https://www.custom-alarm.com/residential/security) - [Home Automation](https://www.custom-alarm.com/residential/home-automation) - [Video Surveillance](https://www.custom-alarm.com/residential/video-surveillance) - [Life Safety](https://www.custom-alarm.com/residential/life-safety) - [Monthly Special](https://www.custom-alarm.com/monthly-special) - [Commercial](https://www.custom-alarm.com/commercial) - [Security](https://www.custom-alarm.com/commercial/security) - [Access Control](https://www.custom-alarm.com/commercial/access-control) - [Live Video Monitoring](https://www.custom-alarm.com/commercial/live-video-monitoring) - [Video Surveillance](https://www.custom-alarm.com/commercial/video-surveillance) - [Fire Alarm Systems](https://www.custom-alarm.com/commercial/fire-systems) - [Markets Served](https://www.custom-alarm.com/markets-served) - [About](https://www.custom-alarm.com/about-us) - [Contact Us](https://www.custom-alarm.com/contact-us) - [Career Opportunities](https://www.custom-alarm.com/career-opportunities) - [Meet The Team](https://www.custom-alarm.com/team) - [Custom Cares](https://www.custom-alarm.com/custom-cares) - [Request Quote](https://www.custom-alarm.com/request-quote) # TRUSTED SECURITY SOLUTIONS FOR YOU CUSTOMIZED FOR YOUR HOME & BUSINESS [COMMERCIAL SERVICES](https://www.custom-alarm.com/commercial) [RESIDENTIAL SERVICES](https://www.custom-alarm.com/residential) ### GET STARTED TODAY WITH THE SAFETY & SECURITY YOU DESERVE! [![GET A FREE CONSULTATION](https://no-cache.hubspot.com/cta/default/2120117/68110ced-d94a-42d0-9dee-b2846c885c33.png)](https://cta-redirect.hubspot.com/cta/redirect/2120117/68110ced-d94a-42d0-9dee-b2846c885c33) ![about-us](https://www.custom-alarm.com/hs-fs/hubfs/about-us.png?width=750&name=about-us.png "about-us") ### ABOUT US We are a security-minded company putting you in the driver’s seat; we listen to what you say and create a custom system to fit your needs. We are a community-focused company that believes in giving back to the communities in the surrounding area. We know to have a great company you need to have great services, which is why we have our own local sales, installation and customer service right here in Rochester, MN, where we have been since we started in 1968. Custom Alarm is committed to providing ‘Peace of Mind’ to our customers and community by uniting technology, local expertise, and a ‘satisfaction guarantee’. Custom Alarm strives to be the company people trust to ‘have their backs’ and deliver confidence in all areas of security.  [READ MORE](https://www.custom-alarm.com/about-us) ## WHY CHOOSE US? ![70x4x1](https://www.custom-alarm.com/hs-fs/hubfs/70x4x1.png?width=70&name=70x4x1.png "70x4x1") #### Custom Alarm --- **Custom designed security systems****Committed to making it right****Prompt local sales, installation & service****Quality over quantity** ![vs-img](https://www.custom-alarm.com/hubfs/vs-img.png "vs-img") #### Competitors --- **One-size-fits-none package****Vague promises****Limited local resources****Quantity over quality** ## TESTIMONIALS ![70x4x1](https://www.custom-alarm.com/hs-fs/hubfs/70x4x1.png?width=70&name=70x4x1.png "70x4x1") - We just had our security system installed. The technicians could not have been better. **Courteous, professional and speedy**. The **customer service** before and after the install was GREAT. After the install, the tech walked us through everything and was very thorough, answering every question we threw at him. Home security with Custom Alarm is a no brainer! --- *Jeff C.* - From the first time we contacted Custom Alarm all the way to the completion of the system upgrade, we always had contact with the techs and project manager. Questions were **answered promptly** and the installation was completed and signed off on by the inspector without any problem. I would recommend Custom Alarm for their **professionalism**, they were great to work with! --- *Place of Worship* - Since having Custom Alarm, I have **slept better at night** knowing I have them protecting us. The gentleman who did the installation was great, very thorough. Thank you! --- *Mike C.* - I've been very happy with Custom Alarm from both a product and service standpoint. They always **go above and beyond**. Thank you! --- *Barbara W.* - I wanted to say a BIG Thank You to the Custom Alarm team for the **excellent service** they provided on our upgrades and expansion. In addition to the **courtesy** and **professionalism** demonstrated by all. The time extended by the team working with us in design of the new system to meet our needs is greatly appreciated. We look forward to our continued relationship with Custom Alarm.  --- *Ron F. -Commercial Account* - Our place of business recently had an unfortunate accident where a visitor sustained an injury on our premises. Our first concern was their well-being, but there was also the business side to address to deal with insurance and any potential liability on our side. First thing we did was to locate the security camera footage and were able to **clearly see** how the accident occurred. We were able to **quickly download** and send to our insurance company, and they were able to efficiently and with total clarity determine that any liability claim would be denied based on the video footage. Having this **visible record** to support what happened was **invaluable** and brought us great **peace-of-mind**. --- *Laura S. -Commercial Account* ## OUR LATEST NEWS ![70x4x1](https://www.custom-alarm.com/hs-fs/hubfs/70x4x1.png?width=70&name=70x4x1.png "70x4x1") MAY [21](https://www.custom-alarm.com/blog/custom-alarm-named-to-sdm-top-100-security-companies-list) [![SDM2026](https://www.custom-alarm.com/hs-fs/hubfs/SDM2026.jpg?width=1350&name=SDM2026.jpg "SDM2026")](https://www.custom-alarm.com/blog/custom-alarm-named-to-sdm-top-100-security-companies-list) #### [Custom Alarm Climbs to #61 in SDM Top 100 Security Companies List](https://www.custom-alarm.com/blog/custom-alarm-named-to-sdm-top-100-security-companies-list) Custom Alarm is proud to once again be included among the top security providers in the nation, earning the **#61 spot** in this year’s ranking—up three positions from the previous year. [READ MORE](https://www.custom-alarm.com/blog/custom-alarm-named-to-sdm-top-100-security-companies-list) May [11](https://www.custom-alarm.com/blog/live-video-monitoring-proactive-security-for-your-business) [![Screenshot 2026-03-12 at 9.57.06 AM](https://www.custom-alarm.com/hs-fs/hubfs/Screenshot%202026-03-12%20at%209.57.06%20AM.png?width=2000&height=1149&name=Screenshot%202026-03-12%20at%209.57.06%20AM.png "Screenshot 2026-03-12 at 9.57.06 AM")](https://www.custom-alarm.com/blog/live-video-monitoring-proactive-security-for-your-business) #### [Live Video Monitoring: Proactive Security For Your Business](https://www.custom-alarm.com/blog/live-video-monitoring-proactive-security-for-your-business) Protecting your business goes beyond installing cameras. Today's most effective security solutions actively monitor your property and respond to potential threats in real time. That's exactly what Live Video Monitoring does.   [READ MORE](https://www.custom-alarm.com/blog/live-video-monitoring-proactive-security-for-your-business) APRIL [16](https://www.custom-alarm.com/blog/custom-alarm-named-best-places-to-work-for-10th-consecutive-year) [![BPTW crop](https://www.custom-alarm.com/hs-fs/hubfs/BPTW%20crop.jpg?width=2000&height=1617&name=BPTW%20crop.jpg "BPTW crop")](https://www.custom-alarm.com/blog/custom-alarm-named-best-places-to-work-for-10th-consecutive-year) #### [Custom Alarm Named Best Places to Work in SE MN for 10th Consecutive Year](https://www.custom-alarm.com/blog/custom-alarm-named-best-places-to-work-for-10th-consecutive-year) Custom Alarm is proud to announce it has once again been recognized as one of the *Best Places to Work in Southeast Minnesota*, marking an impressive milestone of **10 consecutive years** receiving this prestigious honor.  [READ MORE](https://www.custom-alarm.com/blog/custom-alarm-named-best-places-to-work-for-10th-consecutive-year) ## PARTNERS & AFFILIATIONS ![70x4x2.png](https://cdn2.hubspot.net/hub/3813597/hubfs/website-page/corporate/70x4x2.png?width=70&name=70x4x2.png "70x4x2.png") - [![ADC_Logo_PoweredBy_Primary_FullColor](https://www.custom-alarm.com/hs-fs/hubfs/ADC_Logo_PoweredBy_Primary_FullColor.png?width=188&height=34&name=ADC_Logo_PoweredBy_Primary_FullColor.png)](https://www.alarm.com/) - [![wbenc-logo](https://www.custom-alarm.com/hs-fs/hubfs/wbenc-logo.png?width=154&name=wbenc-logo.png)](http://www.wbenc.org/) - [![notifier](https://www.custom-alarm.com/hs-fs/hubfs/notifier.png?width=154&name=notifier.png)](https://www.securityandfire.honeywell.com/notifier/en-us) - [![resideo](https://www.custom-alarm.com/hs-fs/hubfs/resideo.png?width=154&name=resideo.png)](https://www.resideo.com/us/en) - [![nicet](https://www.custom-alarm.com/hs-fs/hubfs/nicet.png?width=159&name=nicet.png)](https://www.nicet.org/)   ### ABOUT US Custom Alarm is a locally owned and operated, security-minded company located in Rochester, MN. We specialize in fire alarm systems, intrusion, video surveillance, and access control for both residential and commercial owners. Custom Alarm is the trusted security leader and award winning, community-focused company committed to leveraging technology in finding solutions to our customers’ needs and dedicated to a high level of customer service. - - - - - ### BLOG [![](https://www.custom-alarm.com/hubfs/2026N2UBannerWithDate%20copy.jpg) ](https://www.custom-alarm.com/blog/how-to-register-your-2026-night-to-unite-party) #### [How to Register...](https://www.custom-alarm.com/blog/how-to-register-your-2026-night-to-unite-party) Once again Rochester and Olmsted County will... [![](https://www.custom-alarm.com/hubfs/BPTW%20crop.jpg) ](https://www.custom-alarm.com/blog/custom-alarm-named-best-places-to-work-for-10th-consecutive-year) #### [Custom Alarm Named...](https://www.custom-alarm.com/blog/custom-alarm-named-best-places-to-work-for-10th-consecutive-year) Custom Alarm is proud to announce it has once... ### CONTACT US - ![32x32x1](https://cdn2.hubspot.net/hub/3813597/hubfs/blog/digital-agency/32x32x1.png?width=32&height=32&name=32x32x1.png) - 1661 Greenview Dr. SW Rochester, MN 55902 - ![32x32x2](https://cdn2.hubspot.net/hub/3813597/hubfs/blog/digital-agency/32x32x2.png?width=32&height=32&name=32x32x2.png) - [info@custom-alarm.com](mailto:info@custom-alarm.com) - ![32x32x3](https://cdn2.hubspot.net/hub/3813597/hubfs/blog/digital-agency/32x32x3.png?width=32&height=32&name=32x32x3.png) - 507.288.5522 [**View our website privacy policy.**](https://www.custom-alarm.com/privacy-policy) © 2026 Custom Communications, Inc.